Buick Encore Owners & Service Manuals

Buick Encore: OnStar Services

Emergency

Emergency Services require an active safety and security plan. With Automatic Crash Response, built-in sensors can automatically alert a specially trained OnStar Advisor who is immediately connected in to the vehicle to help.

Press   for a priority connection to an OnStar Advisor who can contact emergency service providers, direct them to your exact location, and relay important information.

With OnStar Crisis Assist, specially trained Advisors are available 24 hours a day, 7 days a week, to provide a central point of contact, assistance, and information during a crisis.

With Roadside Assistance, Advisors can locate a nearby service provider to help with a flat tire, a battery jump, or an empty gas tank.

Security

If equipped, OnStar provides these services:

  • With Stolen Vehicle Assistance, OnStar Advisors can use GPS to pinpoint the vehicle and help authorities quickly recover it.
  • With Remote Ignition Block, if equipped, OnStar can block the engine from being restarted.
  • With Stolen Vehicle Slowdown, if equipped, OnStar can work with law enforcement to gradually slow the vehicle down.

Theft Alarm Notification

If equipped, if the doors are locked and the vehicle alarm sounds, a notification by text, e-mail, or phone call will be sent. If the vehicle is stolen, an OnStar Advisor can work with authorities to recover the vehicle.

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     OnStar Additional Information

    In-Vehicle Audio Messages Audio messages may play important information at the following times: Prior to vehicle purchase. Press to set up an account. After change in ownership and at 90 days.

     Connected Services

     Navigation

    Navigation requires a specific OnStar or connected service plan. Press to receive Turn-by-Turn directions or have them sent to the vehicle's navigation screen, if equipped. Turn-by-Turn Navigation

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     Active Noise Cancellation

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