Buick Encore: Customer Information
Buick Encore 2020-2025 Owners Manual / Customer Information
- Customer Satisfaction Procedure
- Customer Assistance Offices
- GM Mobility Reimbursement Program
- Courtesy Transportation Program
- Collision Damage Repair
- Publication Ordering Information
- Reporting Safety Defects
- Vehicle Data Recording and Privacy
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Customer Satisfaction Procedure
Your satisfaction and goodwill are
important to your dealer and to
Buick. Normally, any concerns with
the sales transaction or the
operation of the vehicle will be
resolved by your dealer's sales or
s
Customer Assistance Offices
Buick encourages customers to call
the toll-free number for assistance.
However, if a customer wishes to
write or e-mail Buick, the letter
should be addressed to:
United States and Puerto Rico
Buick
GM Mobility Reimbursement Program
This program is available to
qualified applicants for cost
reimbursement, up to certain limits,
of eligible aftermarket adaptive
equipment required for the vehicle,
such as hand controls or a
wheelc
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Driver Information
Center (DIC)
The Driver Information Center (DIC)
displays information about the
vehicle. It also displays warning
messages if a system problem is
detected. See Vehicle Messages. All messages appear in the
DIC display in the center of the
instrument cluster.
The vehicle may also have features
that can be customi
Diagnostic information and procedures
SYMPTOMS - ENGINE MECHANICAL
Strategy Based Diagnostics
Perform a Diagnostic System Check - Vehicle .
All diagnosis on a vehicle should follow a logical process. Strategy based
diagnostics is a uniform approach for
repairing all systems. The diagnostic flow may always be used in order to
resolve a
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