Buick Encore: Customer Information
Buick Encore 2020-2025 Owners Manual / Customer Information
- Customer Satisfaction Procedure
- Customer Assistance Offices
- GM Mobility Reimbursement Program
- Courtesy Transportation Program
- Collision Damage Repair
- Publication Ordering Information
- Reporting Safety Defects
- Vehicle Data Recording and Privacy
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Customer Satisfaction Procedure
Your satisfaction and goodwill are
important to your dealer and to
Buick. Normally, any concerns with
the sales transaction or the
operation of the vehicle will be
resolved by your dealer's sales or
s
Customer Assistance Offices
Buick encourages customers to call
the toll-free number for assistance.
However, if a customer wishes to
write or e-mail Buick, the letter
should be addressed to:
United States and Puerto Rico
Buick
GM Mobility Reimbursement Program
This program is available to
qualified applicants for cost
reimbursement, up to certain limits,
of eligible aftermarket adaptive
equipment required for the vehicle,
such as hand controls or a
wheelc
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Vehicle Messages
Messages displayed on the DIC
indicate the status of the vehicle or
some action that may be needed to
correct a condition. Multiple
messages may appear one after
another.
The messages that do not require
immediate action can be
acknowledged and cleared by
pressing SET/CLR. The messages
that require
Plastic Panel Information and Repair - Description and operation
HOW TO IDENTIFY PLASTIC PARTS
Fig. 1: Identifying SAE Code
Plastic parts can be identified by the SAE code, which is usually found on
the rear of the part, and/or by the
characteristics of the plastic. Knowing the type of plastic aids in selecting
the proper repair materials and in
selecting the
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