Buick Encore: Customer Information
Buick Encore 2020-2026 Owners Manual / Customer Information
- Customer Satisfaction Procedure
- Customer Assistance Offices
- GM Mobility Reimbursement Program
- Courtesy Transportation Program
- Collision Damage Repair
- Publication Ordering Information
- Reporting Safety Defects
- Vehicle Data Recording and Privacy
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Customer Satisfaction Procedure
Your satisfaction and goodwill are
important to your dealer and to
Buick. Normally, any concerns with
the sales transaction or the
operation of the vehicle will be
resolved by your dealer's sales or
s
Customer Assistance Offices
Buick encourages customers to call
the toll-free number for assistance.
However, if a customer wishes to
write or e-mail Buick, the letter
should be addressed to:
United States and Puerto Rico
Buick
GM Mobility Reimbursement Program
This program is available to
qualified applicants for cost
reimbursement, up to certain limits,
of eligible aftermarket adaptive
equipment required for the vehicle,
such as hand controls or a
wheelc
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Repair instructions
Odor correction
Eliminating Air Conditioning Odor
Odors may be emitted from the air conditioning system primarily at start
up in hot, humid climates. The
following conditions may cause the odor:
Debris is present in the HVAC module assembly.
Microbial growth on the evaporator core.
When
Winter Driving
Driving on Snow or Ice
Snow or ice between the tires and
the road creates less traction or
grip, so drive carefully. Wet ice can
occur at about 0 ºC (32 ºF) when
freezing rain begins to fall. Avoid
driving on wet ice or in freezing rain
until roads can be treated.
For Slippery Road Driving:
Acce
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